June 7, 2024 UPDATE: BOIL WATER NOTICE LIFTED...Samples are clean and the previous Boil Water notice for the areas of Riviera Drive and Windsor Forest Drive has been lifted.


Would you like to receive a $20 credit on your bill?  Click here for details and to fill out and submit a brief survey. (We received more funds and are able to increase the credit offered to $20.  All surveys previously submitted will also receive the full $20 credit)

Cross Connection Program

Is your Backflow Prevention Assembly ready for Winter?

Ensure your Backflow Prevention Assemblies are in approved enclosure/area, protected from freezing, according to manufacturer.

Ensure a heat source is installed per specifications and working properly. Failure to do so may result in damage to your Backflow Prevention Assembly causing interruption of service, and costly repairs.

While this annual task is being performed, verify that the Assembly has been recently tested & certified within the past year.

Need more information, please call our main office - 434-239-8654.  Extension 108, Backflow Prevention Division

Swimming Pool and Hot Tub Owners

Please help protect the quality and safety of our public water supply!!

One of the most common contamination sources for your water system is the water hose that you use to fill your swimming pool or hot tub. Please do not submerge the water hose into the swimming pool or hot tub. This will prevent any potential backflow into the water system in the event of a water line break and a loss in system pressure. If your water system does not have an Air Gap or RPZ device, please make sure that your water hose is connected to an approved backsiphonage device. Please give our office a call and we will be glad to review your connection installation at no charge.

Remember - all of our customers are depending upon you to make the wise and safe choice to prevent any potential contamination to the public water system and to YOUR water system.

Attention Backflow Prevention Assembly Testers.

NOTICE: Effective July 1, 2009

All individuals who are currently or considering practicing backflow testing, surveys, installations and/or repairs must register with CCUSA. All individuals must be certified and possess a valid tradesman license issued by the Virginia Department of Professional & Occupational Regulation.

Individuals may obtain an application for "Backflow Prevention Assembly Tester" by clicking here.

Cross Connection Forms

The Cross Connection Program is a requirement mandated by the Virginia Waterworks Regulations (12 VAC 5-590). To attain the current regulation, please refer to the "Links" page and click on "Chapter 590 Waterworks Regulations".

How Do I...

Contact Us

(434) 239-8654

Campbell County Utilities and Service Authority
20644 Timberlake Road
Lynchburg, VA 24502

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